Welcome to our website. Please read the following terms and conditions carefully as they govern your use of our site. By accessing or using our website, you agree to abide by these terms.
Refunds and Returns Policy
As a nonprofit organization, we focus on donations, services, and community support rather than selling products. If applicable, refund and return requests will be considered on a case-by-case basis within 30 days of the transaction.
- Items must be unused and in their original condition and packaging.
- Certain items, such as gift cards, downloadable products, or perishable goods, are non-returnable.
For returns or refunds, proof of purchase is required. Please contact us at {email} to initiate the process.
Donations Policy
All donations made to our organization are non-refundable, except in cases of error or special circumstances. If you believe there has been a mistake, please contact us within 30 days at {email}.
Shipping and Exchanges
For physical items:
- Shipping costs for returns are the responsibility of the sender and are non-refundable.
- Exchanges are only allowed for defective or damaged items.
Contact us at {email} for instructions on returns or exchanges.
Use of Content
All content on this site, including text, images, and media, is the property of the organization and may not be copied, redistributed, or used for commercial purposes without prior written consent.
External Links and Embedded Content
Our site may include links to external websites or embedded content. We are not responsible for the privacy practices or content of external sites. Please review their terms before interacting with them.
Limitation of Liability
While we strive to ensure accurate and reliable information on our website, we make no guarantees about its completeness or accuracy. The organization is not responsible for any loss or damages arising from the use of this site.
Privacy
We respect your privacy and are committed to protecting your personal data. Please review our Privacy Policy for details on how we handle your information.
Changes to Terms
We reserve the right to update or change these terms at any time. By continuing to use the site after such changes, you agree to the revised terms.
Need help?
For questions or concerns about these terms, please contact us at info@chgkenya.org.